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113741 Highway 7, Kaladar, Ontario K0H1Z0

info@thrillseekeratvtours.com 647-892-9722

policies

Our terms and conditions for tours detail the policies regarding bookings, cancellations, refunds, and participant conduct to ensure enjoyable and safe experiences for all travelers. Please review them to understand your rights and responsibilities when joining our tours.

Terms and Conditions

Effective Date: Sep 30th, 2023

Eligibility for Participation: All participants must be at least 8 years old. A valid driver’s license is required for drivers of the ATVs. Participants under the age of 18 must be accompanied by a legal guardian or adult.

Equipment and Safety Gear: We provide ATVs, helmets, and other necessary safety equipment. It is mandatory for all participants to use the provided safety gear at all times during the tour.

Training and Safety Briefing: All participants will receive a safety briefing and basic training on how to operate the ATVs. It is crucial that all instructions and safety guidelines are followed.

Health and Physical Fitness: Participants should be in good physical health to engage in ATV riding. Please inform us of any medical conditions that may affect your ability to safely participate in the tour.

Alcohol and Drug Policy: The consumption of alcohol or drugs prior to or during the ATV tour is strictly prohibited. Participants suspected of being under the influence will not be allowed to partake in the tour and will not receive a refund.

Liability Waiver: All participants are required to sign a liability waiver before beginning the tour. This waiver acknowledges the risks associated with ATV riding and releases Thrill Seeker ATV Tours from liability for any accidents or injuries.

Damage Deposit: A pre-authorized damage deposit of $2500 will be required for each ATV on the tour day. This is to cover any potential damages to the ATV during the tour. The deposit will be released or refunded following the tour, provided no damages have occurred.

Respect for Nature and Trails: We are committed to preserving the natural environment. Participants must stay on designated trails and respect wildlife and natural habitats.

Weather Conditions: Tours are subject to weather conditions. We reserve the right to cancel or reschedule tours due to unsafe weather or trail conditions.

Cancellation Policy: Please refer to our cancellation policy for details regarding refunds and rescheduling. Note that the transaction service fee is non-refundable.

Photography and Media: We may take photographs or videos during the tour, which may be used for marketing and promotional purposes. Please inform us if you do not wish to be photographed or recorded.

Personal Belongings: Thrill Seeker ATV Tours is not responsible for the loss or damage of personal belongings during the tour.

Compliance with Laws: All participants must comply with local laws and regulations.

Cancellation Notice and Refund Policy

Full Refund:
If you need to cancel your adventure, do so at least 2 weeks before your scheduled tour to receive a full refund of your deposit. This allows us ample time to adjust our scheduling and offer your slot to other adventure enthusiasts.

 

Partial Refund:
Cancellations made 1 week before the tour date are eligible for a 50% refund of the deposit. We recognize that last-minute changes can occur, and this policy helps cover a portion of our pre-arranged tour preparations.

 

Rescheduling Option:
We understand that unforeseen circumstances can arise. If you cancel within 3 days of your tour, we’re unable to offer a refund due to the short notice. However, we value your business and offer the option to reschedule your tour once, subject to availability. This flexibility ensures you won’t miss out on the adventure you’ve been looking forward to.

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